hellonearth311 wrote:
1. Hey wojciech287,
If your charging port isn't working, and you've tried resetting the device, follow these steps:
Try blowing some compressed air into the charging port to remove any debris clogging the device
Try gently 1. using a toothpick to remove any pocket lint or dust from the port.
If none of these steps work, you may need a replacement charging port. Go ahead and contact support.
Official Apple Support
Apple specifically says to NEVER use compressed air to try to clean out the charging port. It can actually make anything lodged in the port lodge deeper.
Contained in this link, is the following --> Cleaning your iPhone - Apple Support
Clean your iPhone immediately if it comes in contact with anything that might cause stains or other damage — for example, dirt or sand, ink, makeup, soap, detergent, acids or acidic foods, or lotions. Follow these guidelines for cleaning:
Your iPhone has a fingerprint-resistant oleophobic — oil repellent — coating. Cleaning products and abrasive materials will diminish the coating and might scratch your iPhone.
But yes, they never said they don't have an Apple Store near them, so the suggested to see, an AASP is good.
They can use this link to find Apple Authorized Service Providers --> https://getsupport.apple.com/repair-locations?locale=en_US