I got a MacBook Air but the owner left it signed out.

Any way to factory reset?

Posted on Jul 15, 2025 4:23 PM

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Posted on Jul 15, 2025 4:40 PM

All you can do is try:

Erase your Mac and reset it to factory settings - Apple Support


Unfortunately with a used Mac, you have no idea if it was previously managed by MDM software that would prevent you from resetting it and set it up as yours.

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I got a MacBook Air but the owner left it signed out.

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