[Edited by Moderator]
Original Title: I found my lost phone, it’s already replaced by apple, now I want to try it on but it says that on screen, is there any possibility to activate this phone?
iPhone 15 Pro
If Apple replaced the phone under an AppleCare+ with Theft and Loss Coverage plan, they own the old phone. You should contact them to make arrangements to return it to them.
I believe that another circumstance under which you may see a message like this is if you have reported your phone as lost or stolen to your carrier, and they have blacklisted it. In the case where you were not covered by Apple or by anyone else for a replacement, and the phone was blacklisted, you would need to contact the carrier (and prove, to their satisfaction, that you were the owner) if you wanted the phone removed from the blacklist.
If Apple replaced the phone under an AppleCare+ with Theft and Loss Coverage plan, they own the old phone. You should contact them to make arrangements to return it to them.
I believe that another circumstance under which you may see a message like this is if you have reported your phone as lost or stolen to your carrier, and they have blacklisted it. In the case where you were not covered by Apple or by anyone else for a replacement, and the phone was blacklisted, you would need to contact the carrier (and prove, to their satisfaction, that you were the owner) if you wanted the phone removed from the blacklist.
Katana-San wrote:
Hello~ Contact Apple as *kb1951* has pointed out the information displayed to sort out ownership. If Apple sent you a replacement then they “own” the “lost” device…
~Katana-San~
Correct! Just imagine how many people could claim their phone is lost, get a replacement, magically find their "supposed" lost phone and then have two phones.
Hello~ Contact Apple as *kb1951* has pointed out the information displayed to sort out ownership. If Apple sent you a replacement then they “own” the “lost” device…
~Katana-San~
muddassam wrote:
https://discussions.apple.com/content/attachment/79fbee8d-8bf5-4a58-82d8-acdc037f93fe
[Edited by Moderator]
Original Title: I found my lost phone, it’s already replaced by apple, now I want to try it on but it says that on screen, is there any possibility to activate this phone?
No.
Did you contact Apple support as instructed?
Activating a replaced iPhone with on-screen instructions
