hey,ma sister got an issue with her iphone 12pro , she doesnt remember her password coz she’s not able to access the app store tried helping her out reset it via the iforgot website but they are asking for a recovery key that she doesnt remember to do the reset
[Re-Titled by Moderator]
Original Title: Forgotten password and recovery key
Without a Trusted Device that you have access to that is logged into the account, the account is lost if you did not write down the Recovery Key when it was set up. That is seen here when setting up a Recovery Key.
This gives you more control of your account recovery methods and can help prevent an attacker from gaining access to and taking control of your account. However, if you lose your recovery key and can’t access one of your trusted devices, you’ll be locked out of your account permanently.
Set up a recovery key for your Apple Account - Apple Support
Are you asking about the Apple Account Password or the 4 or 6 digit Passcode used to open the phone?
How can I reset my iPhone 12 Pro password?
