Unable to update software on multiple Apple devices

the softwares of two of my devices are not being able to do the upgrade to the new versions, I have being trying to do figure it out all alone but I just cant . is driving me crazy seriously, Imar times I feel like all of my account's with Devices had being compromise. I had an appointment today at a michigan law cation but all of the sudden was cancel, mow i have to make an other appointment . I honestly don't know what to do i anymore really hope this time someone please guide me trough thi mass , I don't want to blame anyone but me for exposing my credential and partially sharing my network to few people whom where close to me i'm not accusing anymore i'm just frustrated , something always go wrong when im about to achieve a task, I want to make things right but Im being hold back from doing it . I want all you people to know my frustration this is being going on Since 2018- late 19- when some most of my email accounts and media profiles were wrongly theft compromised.


[Re-Titled by Moderator]

Original Title: Software updates

iPhone SE (2nd generation)

Posted on Jul 20, 2025 6:17 AM

Reply
5 replies

Jul 20, 2025 6:40 AM in response to cruuraker147

Can you please tell us the names (models) of the two Apple devices you are trying to update? Also let us know the OS or iOS. We can let you know of they are eligible for upgrades.


As for the rest of your story, it is difficult to understand. When you mentioned an appointment at a Michigan Law cation, did you mean you were going to an appointment at your local Apple Store in Michigan? If yes, you should try to make another appointment where you can better explain what is going on so they can help. The chat or pone call feature in the link below may allow you to talk to someone directly.


Genius Bar Reservation and Apple Support Options - Apple



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Unable to update software on multiple Apple devices

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