Face ID is not working for one specific app on iPhone 12 Pro

Check App-Specific Face ID Settings

• Go to Settings → Face ID & Passcode → Scroll down to Other Apps.
• Make sure Face ID is enabled for that app.

AshtonsAppleLife15 wrote:

Face ID works for everything else but one specific app. I tried restarting my phone. Nothing. I don’t know if it just refuses to work or if it betrays me or if TrueDepth is broken. Please help :(

Report the issue to the app developer or look at their help site .

See the pic below which is self-explanatory.