Payment not completed error when downloading apps on iPhone

I’m not able to download apps. I get payment not completed error message



[Re-Titled by Moderator]

Original Title: payment not compl

iPhone 11, iOS 18

Posted on Jul 31, 2025 12:51 PM

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Question marked as Top-ranking reply

Posted on Jul 31, 2025 6:53 PM

It sounds like there may be a problem with your payment method. Please contact Support to resolve the issue.


To contact Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community

1 reply
Question marked as Top-ranking reply

Jul 31, 2025 6:53 PM in response to gcobani1607

It sounds like there may be a problem with your payment method. Please contact Support to resolve the issue.


To contact Support, do this: 

1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community

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Payment not completed error when downloading apps on iPhone

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