why can't I connect my Bose earbuds to my new iphone 16

replaced my iPhone 6s with an iPhone 16. Bose connect app was transferred to new phone. But Bose app just keeps telling me it can't find my iPhone.

iPhone 16, iOS 18

Posted on Jul 31, 2025 2:21 PM

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Posted on Jul 31, 2025 2:25 PM

RuthnRick wrote:

replaced my iPhone 6s with an iPhone 16. Bose connect app was transferred to new phone. But Bose app just keeps telling me it can't find my iPhone.

You need to put the earbuds in pairing mode per Bose directions. Your phone won't see them just by moving the app over. It will ONLY see them once they're in pairing mode.


Apple calls it Discovery Mode. See this --> Pair a third-party Bluetooth accessory with your iPhone or iPad - Apple Support


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Question marked as Top-ranking reply

Jul 31, 2025 2:25 PM in response to RuthnRick

RuthnRick wrote:

replaced my iPhone 6s with an iPhone 16. Bose connect app was transferred to new phone. But Bose app just keeps telling me it can't find my iPhone.

You need to put the earbuds in pairing mode per Bose directions. Your phone won't see them just by moving the app over. It will ONLY see them once they're in pairing mode.


Apple calls it Discovery Mode. See this --> Pair a third-party Bluetooth accessory with your iPhone or iPad - Apple Support


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why can't I connect my Bose earbuds to my new iphone 16

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