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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I want to cancel my apple itunes subscription but it wont let me, it doesnt even show that i have one, but my bank account is charged €149,99. Please help me
[Re-Titled by Moderator]
Original Title: Cancel subscription
iPhone 16 Pro, iOS 18
If that charge is not anywhere on your Apple Account, it is in all likelihood fraudulent.
Plus, I have doubts that Apple would identify ANY legitimate transaction as “iTunes.”
You need to report “Fraudulent Use” to your bank soonest — AND “Dispute” the specific transaction(s) — so as to invoke any fraud protections you might have.
Since this charge was not on your Apple Account, there’s little Apple can do for you directly.
It will then be a matter between you and your bank; any contact with Apple will be by your bank’s Fraud Department.
If that charge is not anywhere on your Apple Account, it is in all likelihood fraudulent.
Plus, I have doubts that Apple would identify ANY legitimate transaction as “iTunes.”
You need to report “Fraudulent Use” to your bank soonest — AND “Dispute” the specific transaction(s) — so as to invoke any fraud protections you might have.
Since this charge was not on your Apple Account, there’s little Apple can do for you directly.
It will then be a matter between you and your bank; any contact with Apple will be by your bank’s Fraud Department.
How was this alleged “notification” received ?
Sounds like a phishing attempt.
“iTunes” no longer even “exists” in Apple terminology.
I received a notification from the bank. But i cannot find “itunes” subscription in my profile. And because the amount is not available in my bank account as a result to every attempt they make for €149,99 my card is getting blocked
Unable to cancel Apple iTunes subscription despite bank charge
