iPhone 16 not making notification sound when locked

I updated my iPhone 16 to 18.6. After the update, if the phone is locked notifications do not sound. If the phone is unlocked notification sounds operate as expected. I’ve confirmed that there are no focus settings turned on, including do not disturb. I’ve also confirmed that the phone is not in silent mode and I’ve reset all settings. I force restarted the phone as well as doing just a regular reboot of the phone.



[Re-Titled by Moderator]

Original Title: Notifications don't sound while phone is locked

Posted on Aug 2, 2025 7:18 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2025 8:22 PM

GigglePiggy wrote:

No, that was not me. Yes I do have an Apple Watch. The watch and other related devices like my iPad register and sound the notification but the phone, while locked, does not.

Then you don't have a problem. Your iPhone is doing exactly what it was designed to do. When your phone is locked and you have your watch on your wrist, notifications will be delivered to your watch, NOT your phone. If your phone is unlocked, notifications will be delivered to your iPhone. This is by design and not something you can change or something which needs to be fixed.


See the statement in this support article, which tells you notifications will be delivered to your watch or your phone, but not to both --> Notifications on your Apple Watch - Apple Support


5 replies
Question marked as Top-ranking reply

Aug 2, 2025 8:22 PM in response to GigglePiggy

GigglePiggy wrote:

No, that was not me. Yes I do have an Apple Watch. The watch and other related devices like my iPad register and sound the notification but the phone, while locked, does not.

Then you don't have a problem. Your iPhone is doing exactly what it was designed to do. When your phone is locked and you have your watch on your wrist, notifications will be delivered to your watch, NOT your phone. If your phone is unlocked, notifications will be delivered to your iPhone. This is by design and not something you can change or something which needs to be fixed.


See the statement in this support article, which tells you notifications will be delivered to your watch or your phone, but not to both --> Notifications on your Apple Watch - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 not making notification sound when locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.