Suspected Apple ID and billing issues

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Suspected Apple ID and billing issues

Hi, I noticed that when I download free apps from the App Store, sometimes they don’t appear in my purchased list immediately. In some cases, I have to download them again and a new purchase record is created. The purchase date in the transaction history is correct, but the app shows up with a later date in the purchased section. I'm concerned this might affect paid purchases as well. Could you help check if there's any issue with my Apple ID or server sync?

Posted on Aug 2, 2025 7:44 PM

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Answer 1

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brbo

Level 8

40,441 points

Aug 3, 2025 10:50 PM in response to dionkxk7night

Re: "Suspected Apple ID and billing issues : Could you help check if there's any issue with my Apple ID or server sync?"

As we are all Apple users, like yourself, in the community, no-one here has access to your accounts or details in order to check this out for you. Also, Apple is unlikely to see your request to the community here.

We'd like to help by offering a suggestion:

You may want to reach out to Apple: They have "Get support - start now" links (g: online chat /phone / email etc.) at the bottom of the websites below:

Support website for Apple (ID) Account: Apple Account - Official Apple Support

or

Billing an Subscriptions support website: Subscriptions and Billing - Official Apple Support

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Suspected Apple ID and billing issues

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