My Apple Account has been deleted and it shows error when entering the password to log out

Good afternoon! Please help me, I've already written to support and provided a receipt. I received a response stating that I can enter the 12-digit access code that was used when submitting the deletion request (I assume this is the iCloud password) and it can be deleted. However, when I enter the password, I receive an error message stating that the request is incorrect.


[Re-Titled by Moderator]

Original Title: The account has been deleted, and I can't enter the password to log out. It shows an error

iPhone 14 Pro Max, iOS 18

Posted on Aug 3, 2025 1:10 AM

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Posted on Aug 3, 2025 11:49 AM

Your account is now deleted. It is only for a very short time that the alphanumeric code would work to cancel that process. Now, since the account cannot be signed out of the device since the password for it no longer exists, the only thing you can do is remove it through an Activation Lock removal request. This is where you will need to provide the original purchase receipt from Apple or Authorized Apple seller. Apple does not get involved in any third party sales, so a receipt from any other source is not likely to be accepted.

https://al-support.apple.com/#/additional-support

7 replies
Question marked as Top-ranking reply

Aug 3, 2025 11:49 AM in response to Leeerik24

Your account is now deleted. It is only for a very short time that the alphanumeric code would work to cancel that process. Now, since the account cannot be signed out of the device since the password for it no longer exists, the only thing you can do is remove it through an Activation Lock removal request. This is where you will need to provide the original purchase receipt from Apple or Authorized Apple seller. Apple does not get involved in any third party sales, so a receipt from any other source is not likely to be accepted.

https://al-support.apple.com/#/additional-support

Aug 3, 2025 11:14 AM in response to Leeerik24

Leeerik24 wrote:

Good afternoon! Please help me, I've already written to support and provided a receipt. I received a response stating that I can enter the 12-digit access code that was used when submitting the deletion request (I assume this is the iCloud password) and it can be deleted. However, when I enter the password, I receive an error message stating that the request is incorrect.

[Re-Titled by Moderator]
Original Title: The account has been deleted, and I can't enter the password to log out. It shows an error

Deleted how?

What exactly did you do?

If you requested deletion of the account directly to Apple, they would have sent you an email confirming the deletion process had begun and provided an access code to use to cancel the request while it's still ongoing. This has nothing to do with your iCloud password at all.


If the process has already concluded, then there's nothing that can be done as explained in the support document detailing the account deletion process. The device is permanently locked the now non-existent account and can never be logged out of it.

click here ➜ How to delete your Apple Account - Apple Support

When you request account deletion, you’ll receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place. For a short period of time while your request is being processed, you can contact Apple Support, provide your access code, and we’ll help you cancel your request so you can resume using your Apple Account. 


Make sure that you sign out of all your devices to avoid issues with apps that use your Apple Account or iCloud. After your account is deleted, you can’t sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted.


If you did something other than what is described in the support document above then your account is not deleted and may be able to be logged out of the device.




Aug 3, 2025 11:54 AM in response to Leeerik24

Leeerik24 wrote:

Код доступа нашла, что я могу сделать? Чтоб выйти из аккаунта?

The request was made on July 17th and as stated in the screenshot you posted, you only have up to 7 days to change your mind where that code could be used to cancel the deletion process. It is now too late and the account no longer exists.

Aug 3, 2025 11:40 AM in response to Leeerik24

I requested the deletion of the child's account, and all correspondence is on iCloud mail, but the alphanumeric code was not sent to me. Or can you tell me where it is being sent? The account has been deleted, and I can't log out of it on my new phone right now. (I enter icloud and password) but he writes that there is an error ((((

nothing can be done now? The phone is new, bought in July((((

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My Apple Account has been deleted and it shows error when entering the password to log out

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