Unauthorized changes to Bitmoji avatar on iPhone

Created an avatar few years ago, used frequently. All the sudden, subtle changes to face, hairdo, ETC. Both versions are in Bitmoji, but default to the new one. Don’t recall paying for the initial creation of the avatar.



[Re-Titled by Moderator]

Original Title: Avatar has changed itself

iPhone 11, iOS 18

Posted on Aug 3, 2025 10:59 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2025 11:17 AM

Contact Bitmoji for support. They control the features of the app and any data associated with the Bitmoji that may have even changed through an app update. Third party app support such as through SnapChat may also change how they are viewed in those apps.

https://support.bitmoji.com/hc/en-us

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Unauthorized changes to Bitmoji avatar on iPhone

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