'Unknown Camera' error on iPhone

Camera unknown



[Re-Titled by Moderator] ]

Original Title: unknown camera

iPhone 13 Pro

Posted on Aug 3, 2025 11:36 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2025 11:56 AM

Did you have the camera repaired by a non-Apple repair facility? If so, they used a camera that was not an Apple genuine part.


If not, that indicates the camera has failed and will need to be repaired.


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


3 replies

Aug 3, 2025 12:04 PM in response to Cameraunknown

First, try ➢ this helpful guide for a possible solution.


If that didn’t help, then I recommend service.


Service Checklist:



Click ▶︎ Get started with camera service.



Need more help?


Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

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'Unknown Camera' error on iPhone

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