User profile for user: Gillie69
Gillie69 Author
User level: Level 1
20 points

Wi-Fi connection issues with Canon Air printers

My Canon air printer suddenly stopped working through the Wi-Fi system. The printer itself is working, i.e. copying et cetera. I deleted the printer and then reconnected using a cable. My second air printer then failed to connect to the Wi-Fi. I wonder if there is some coding left in the system after I deleted the printer which would be blocking Wi-Fi connection.If so how would I delete that so that I can start from scratch to connect the printers?



[Re-Titled by Moderator]

Original Title: WiFi printer problem

Mac mini, macOS 15.5

Posted on Aug 4, 2025 3:36 PM

Reply
Question marked as Top-ranking reply
User profile for user: den.thed
den.thed
User level: Level 10
91,522 points

Posted on Aug 4, 2025 3:57 PM

Sounds like the USB connection is messing with or blocking Wi-Fi AirPrint.

If Canon does not supply updated macOS USB drivers then USB will not work.


If the Printer(s) are still connected to your local Wi-Fi network..?

Unplug the unsupported USB cable and reset the Mac's Printing System

as per > Reset the printing system on your Mac to solve a problem - Apple Support

View in context
4 replies
Question marked as Top-ranking reply
User profile for user: den.thed
den.thed
User level: Level 10
91,522 points

Aug 4, 2025 3:57 PM in response to Gillie69

Sounds like the USB connection is messing with or blocking Wi-Fi AirPrint.

If Canon does not supply updated macOS USB drivers then USB will not work.


If the Printer(s) are still connected to your local Wi-Fi network..?

Unplug the unsupported USB cable and reset the Mac's Printing System

as per > Reset the printing system on your Mac to solve a problem - Apple Support

Reply
User profile for user: Mac Jim ID
Mac Jim ID
User level: Level 9
62,036 points

Aug 4, 2025 3:50 PM in response to Gillie69

What model of Canon printer do you have? Each will have their own method to connect to your WiFi network. In most cases that is done right on your printer by selecting your WiFi network and entering the Password.


If it is AirPrint compatible, you don't need to install any drivers and when adding the printer on your Mac, you choose the AirPrint/Bonjour option instead of a Canon Printer driver.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wi-Fi connection issues with Canon Air printers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up