Unable to turn off passcode as it is greyed out on iPad

When I try to turn off passcode it is greyed out. What do I do?



[Re-Titled by Moderator]

Original Title: Turn off passcode is greyed out

iPad, iPadOS 18

Posted on Aug 7, 2025 7:45 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2025 9:26 AM

In addition to the correct answers already posted, changing or removing the passcode can also be blocked with Parental Controls.


And you may have inadvertently turned off the ability to change the passcode. Go to Settings/Screen Time/Content & Privacy Restrictions and make sure “Passcode & Face ID” is set to Allow. If it is, change it to Don’t Allow, then back to Allow.

3 replies
Question marked as Top-ranking reply

Aug 7, 2025 9:26 AM in response to Mmcloud

In addition to the correct answers already posted, changing or removing the passcode can also be blocked with Parental Controls.


And you may have inadvertently turned off the ability to change the passcode. Go to Settings/Screen Time/Content & Privacy Restrictions and make sure “Passcode & Face ID” is set to Allow. If it is, change it to Don’t Allow, then back to Allow.

Aug 7, 2025 7:58 AM in response to Mmcloud

Have you enabled TouchID/FaceID? If so, the ability to disable (i.e. turn off) your device Passcode will not be possible unless you first turn-off TouchID/FaceID.


Aside from TouchID/FaceID, there are many other factors and settings that can hinder your ability to turn-off the device Passcode.


Be aware that removing the device Passcode will disable much of your iPad’s advanced functionality - such as your Keychain within which your Passwords and cryptographic keys are stored.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to turn off passcode as it is greyed out on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.