Unknown error when entering password for iCloud on iPhone and MacBook

When I go to settings on my devices (iPhone and MacBook), a window pops up asking me to enter my password because my device is supposedly not connected to iCloud

When I enter my password, it says "unknown error." And when I try to change my password, it says "we cannot fulfill your request at this time."

However, I was able to access iCloud through my browser, and all applications that sync with iCloud are working normally and continue to sync. In the settings, I also don't see a list of devices connected to iCloud. It says that the list cannot be loaded.

I am also unable to log out of iCloud because it requests a password for the Locator app, and when I enter the password, it displays "unknown error."



[Re-Titled by Moderator]

Original Title: Enter the password

iPhone 14 Pro Max

Posted on Aug 8, 2025 9:58 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unknown error when entering password for iCloud on iPhone and MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.