"cellular plan no longer available" with 2 sims?

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Level 1

4 points

"cellular plan no longer available" with 2 sims?

I'm a Canadian abroad in Australia. I have an Australian data and cellphone plan (presumably) for when I'm here, and I have also kept on access to my Canadian number. I've been here for 2 weeks and have had no issues using the Aus number and receiving texts on my Canadian number (I don't use it, it's just in case of emergency).

I accidentally turned on airplane mode today for a few seconds and now this following message is popping up:

I have no idea what it means or what to do! I also have no idea what plan it's referring to - my Canadian (primary) or Australian (secondary)?

I ended up clicking "Use "Secondary"" because my Australian number is what I need access to for the time being but is this an issue?

any help would be greatly appreciated :)

[Edited by Moderator]

Posted on Aug 10, 2025 3:47 AM

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Answer 1

Aug 10, 2025 3:56 AM in response to adapple123

It might appear that you have some contacts which are registered to use some of those “other” SIMs which presumably are no longer installed.

(the phone “likes” to assign a primary line to each contact)

Why Airplane mode just started the “nag” screens is unclear, but it’s not a major concern.

Just assign those numbers to a SIM which IS installed and you should be fine.

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Answer 2

adapple123 Author

Level 1

4 points

Aug 10, 2025 4:18 AM in response to Chattanoogan

hmmm, weird! Thank you for your help.

I think maybe the glitch happened when someone texted me on my Australian number. a girl called "Rachel" and I already had a contact named Rachel from my Canadian number - it attempted to merge the contacts but I created a new contact. I'm not sure if this counts as assigning numbers to a SIM???

Do you think this will be an issue if I give only my Australian number to people? I should still be able to get messages, right?

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Answer 3

Aug 10, 2025 4:24 AM in response to adapple123

Correct.

The SIM assigned to any particulat contact only determines the default “outgoing” behavior (i.e. TO the particular contact.

Incoming SMSs should still be delivered into your iMessages normally.

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Answer 4

adapple123 Author

Level 1

4 points

Aug 10, 2025 4:52 AM in response to Chattanoogan

Thanks!!

Sorry - one more question, but the incoming messages not on iMessage should still work, right? I have a contact that I have only given my Australian number too, and the message bubbles are green (I think she has a different phone maybe) and they have been working since this incident.

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Answer 5

Aug 10, 2025 4:54 AM in response to adapple123

Correct. “Green Bubble” (SMS) messages should still be delivered by the active SIM’s carrier into Messages.

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"cellular plan no longer available" with 2 sims?

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