The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i used my card for purchase that i had to return. They sent a refund to the card but I have yet to see it on the card balance. What am I missing?
I had to return the items and a refund was issued but I don’t see it in the card balance. Why?
[Edited by Moderator]
iPhone 14 Pro, iOS 18
Refunds from merchants go from the merchants bank account, through their credit card processor, Payment Network Operator (Visa, Mastercard etc.) and lastly to your bank for credit to your account. This generally takes 7 to 10 business days, occasionally longer, sometimes a day or two quicker. If it’s more than 10 business days since the refund was initiated, contact the merchant’s support team.
Refunds from merchants go from the merchants bank account, through their credit card processor, Payment Network Operator (Visa, Mastercard etc.) and lastly to your bank for credit to your account. This generally takes 7 to 10 business days, occasionally longer, sometimes a day or two quicker. If it’s more than 10 business days since the refund was initiated, contact the merchant’s support team.
Apple Card refund not appearing in card balance
