I forgot my Apple Account and password

I forgot the my apple account ID and password?


[Re-Titled by Moderator]

Original Title: Forgot the password I'm not sure the email address?


iPhone XR, iOS 18

Posted on Aug 11, 2025 2:08 PM

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5 replies

Aug 11, 2025 2:35 PM in response to Musharrofsultan

That’s Activation Lock.


Activation Lock is intended to be a theft deterrent, and is intentionally difficult to bypass.


That device is indistinguishable from one that was lost or stolen, if not actually lost or stolen.


The Apple Account used an S as its initial character, and was at Gmail.


You’ll need the Apple Account and password, or the holder of the Apple Account will need to remotely release it, or the original purchase receipt from Apple or an authorized reseller.


We can’t help with this, and — absent sufficiently-convincing proof of ownership — Apple won’t help.


If you have just acquired that iPhone, contact the seller for the unlock, or for a refund.


If the seller has disappeared, you bought a brick.

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I forgot my Apple Account and password

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