I tried to buy apple gift card but due to the delays for hours i had to cancel it so till now i haven't gotten a refund please how can i get refund of my money?
[Re-Titled by Moderator]
Original Title: Canceled Apple gift card purchase
First note: Returns & Refunds - Shopping Help - Apple
“There are some items, however, that are ineligible for return, including:
“Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)”
If you did get a refund, I am presuming this support article applies in your case too. It explains how to check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund if you are granted one --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:
● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."
Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.
This is not mentioned in the documentation but others have posted here that if Apple cannot find the method that was used to make the payment they will issue a credit balance to your Apple Account instead.
First note: Returns & Refunds - Shopping Help - Apple
“There are some items, however, that are ineligible for return, including:
“Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)”
If you did get a refund, I am presuming this support article applies in your case too. It explains how to check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund if you are granted one --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:
● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."
Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.
This is not mentioned in the documentation but others have posted here that if Apple cannot find the method that was used to make the payment they will issue a credit balance to your Apple Account instead.
Haven't recieved refund for my canceled Apple Gift Card purchase
