Unable to download apps due to unknown balance on Apple Account

It’s says I have a balance that I don’t remember doing


[Re-Titled by Moderator]

Original Title: Can’t download apps

iPhone 6s Plus, iOS 15

Posted on Aug 16, 2025 8:28 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2025 8:32 PM

Review your purchase history here to see what it is for:

View your purchase history for the App Store and other Apple media services - Apple Support


Purchases on your device can only be made by double clicking the side button, followed by verification with TouchID/Passcode. If someone else has the Passcode to your device, they are authorized to use it and that includes for purchases.

1 reply
Question marked as Top-ranking reply

Aug 16, 2025 8:32 PM in response to mzpuddin

Review your purchase history here to see what it is for:

View your purchase history for the App Store and other Apple media services - Apple Support


Purchases on your device can only be made by double clicking the side button, followed by verification with TouchID/Passcode. If someone else has the Passcode to your device, they are authorized to use it and that includes for purchases.

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Unable to download apps due to unknown balance on Apple Account

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