I have a problem with my iCloud account phone I didn

I have a problem with my iCloud account phone I didn't do the backup and my iPhone phone screen is completely disabled and I don't know what I'm going to do

(Please, I want your help). :(

iPhone 14 Plus

Posted on Aug 17, 2025 3:19 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2025 3:23 PM

If you mean you forgot your Passcode or it was entered incorrectly too many times and see the message that your phone is disabled, then it will need to be wiped and set up again. Without a backup, any data on the phone will be lost.

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have a problem with my iCloud account phone I didn

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.