cellular connetion error after installing IOS 18.6.1 on Iphone 15 Pro

My cellular phone provider indicated that my cellular service is is not connected- stated that it is a hardware issue

iPhone 15 Pro Max, iOS 18

Posted on Aug 20, 2025 10:09 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2025 10:24 AM

Lusec wrote:

My cellular phone provider indicated that my cellular service is is not connected- stated that it is a hardware issue


who stated it is a hardware issue...?


Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



did you try resetting the Network settings(?)

Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support


if no resolve I would talk to your carrier for issues with your cellular, if the reset does not solve your problem— they can re-provision your device remotely if there are issues/ eSIM issues etc..


Set up cellular service on iPhone Setup eSIM

Set up cellular service on iPhone - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 20, 2025 10:24 AM in response to Lusec

Lusec wrote:

My cellular phone provider indicated that my cellular service is is not connected- stated that it is a hardware issue


who stated it is a hardware issue...?


Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



did you try resetting the Network settings(?)

Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support


if no resolve I would talk to your carrier for issues with your cellular, if the reset does not solve your problem— they can re-provision your device remotely if there are issues/ eSIM issues etc..


Set up cellular service on iPhone Setup eSIM

Set up cellular service on iPhone - Apple Support


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cellular connetion error after installing IOS 18.6.1 on Iphone 15 Pro

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