Unable to change email address due to locked Apple Account

need to change email adress on my account



[Re-Titled by Moderator]

Original Title: Account locked

iPhone 14, iOS 18

Posted on Aug 20, 2025 1:54 PM

Reply
1 reply

Aug 20, 2025 1:59 PM in response to nedim19

For locked account look here:

If your Apple Account is locked, not active, or disabled - Apple Support


To sign out of an Apple Account on a device, it can only be done in one of two ways:

  • Provide the password to the account. With a locked account it may be possible to gain access by resetting the Password.
  • Provide the original purchase receipt from Apple or Authorized Apple Seller to remove the account.

https://al-support.apple.com/#/additional-support


If you have more information about how your account became locked or possibly if this was a recently purchased used device, it may be beneficial for specific information.

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Unable to change email address due to locked Apple Account

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