Annoying Malware Blocked pop-ups after merging old Macbook Pro onto new Macbook Air

Found a discussion board that instructed me to take screenshots of 3 different finder windows with files that may be causing the problem - so here they are - allegedly someone will be able to look at these and tell me which file(s) are responsible for the incessant "Malware Blocked" pop ups? please and thank you for your help!



[Edited by Moderator]

MacBook Air 15″, macOS 15.6

Posted on Aug 20, 2025 11:42 PM

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Posted on Aug 21, 2025 8:24 AM

Are you currently using Citrix?


If your Malware popup references "ServiceRecords" or "ReceiverHelper", then it is your Citrix files. Remove all Citrix files you see in those bottom 2 folders, and if it is something you use, then you can install it again. The files there were installed 7 years ago, so you may not have the latest version.

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Question marked as Top-ranking reply

Aug 21, 2025 8:24 AM in response to Eggpdx

Are you currently using Citrix?


If your Malware popup references "ServiceRecords" or "ReceiverHelper", then it is your Citrix files. Remove all Citrix files you see in those bottom 2 folders, and if it is something you use, then you can install it again. The files there were installed 7 years ago, so you may not have the latest version.

Aug 21, 2025 10:55 AM in response to Eggpdx

Eggpdx wrote:

Found a discussion board that instructed me to take screenshots of 3 different finder windows with files that may be causing the problem - so here they are - allegedly someone will be able to look at these and tell me which file(s) are responsible for the incessant "Malware Blocked" pop ups? please and thank you for your help!

[Edited by Moderator]

MacBook Air 15″, macOS 15.6


Keep your third party software up to date...


Verify your software is up to date…

The current stable release of Sequoia including bug fixes, security updates is macOS 15.6.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


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Annoying Malware Blocked pop-ups after merging old Macbook Pro onto new Macbook Air

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