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frass18 Author

Level 1

4 points

Unable to make purchase despite sufficient balance on my Apple Account

I have enough balance on my Apple ID but can make a purchase

[Re-Titled by Moderator]

Original Title: Payment

iPhone 12, iOS 18

Posted on Aug 21, 2025 9:26 AM

Top-ranking reply

Mac Jim ID

Community+ 2026

Level 10

106,016 points

Posted on Aug 21, 2025 9:45 AM

You may still need a credit card on file for verification. The credit card must be issued in the same region as your device region to verify you are using the correct App Store for purchases. This prevents a user from changing their region, simply to download apps that would normally not be available to them in their region.

If you can’t download or update apps on your iPhone or iPad - Apple Support

If you see a message that Media & Purchases has been disabled, you can request reactivation here:

If a message says 'Your Media & Purchases account has been disabled' - Apple Support

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Unable to make purchase despite sufficient balance on my Apple Account

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