7-Eleven gas pump canceled my transaction after $0.34, still charged full amount

I was trying to put $25.94 in my gas tank on Tuesday and their gas pump messed up in my whole transaction got canceled after only $.34 of gas being put in my car and I did not receive the rest of my money back still



[Re-Titled by Moderator]

Original Title: I went to get gas at 711 on Tuesday there machine was messed up and only put $.34 in my tank instead of the 2594 I was trying to put in and I still haven’t got my money back

iPhone 15, iOS 18

Posted on Aug 21, 2025 12:23 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2025 12:31 PM

Apple is not involved in any refunds and no refund would even go to Apple Pay. The refunds go directly to the card that was used. You would resolve that the same way you would resolve any other purchase, and that is first to contact the retailer and if unresolved, contact the bank of the issued card.


In my experience, refunds initiated by any merchant take 3-5 business days before I see it posted to my card.

1 reply
Question marked as Top-ranking reply

Aug 21, 2025 12:31 PM in response to Hondag

Apple is not involved in any refunds and no refund would even go to Apple Pay. The refunds go directly to the card that was used. You would resolve that the same way you would resolve any other purchase, and that is first to contact the retailer and if unresolved, contact the bank of the issued card.


In my experience, refunds initiated by any merchant take 3-5 business days before I see it posted to my card.

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7-Eleven gas pump canceled my transaction after $0.34, still charged full amount

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