In cellular plans, sims, my number is empty / not showing

In settings/mobile network/sims it shows my esim and my simcard (yes I have dual sim).

The esim shows my number, but the physical card does not show any number. I also can't edit it.


Therefor, I can not enable that number for imessage and facetime.


I tried turning the sim off/on, airplane mode off/on, imessage off/on, facetime off/on, restarting iphone, nothing seems to help.


How can I get my number to show in the cellular plans?

iPhone SE, iOS 18

Posted on Aug 21, 2025 2:43 PM

Reply
7 replies

Aug 21, 2025 3:01 PM in response to Mauricedl

Mauricedl wrote:

In settings/mobile network/sims it shows my esim and my simcard (yes I have dual sim).
The esim shows my number, but the physical card does not show any number. I also can't edit it.

Therefor, I can not enable that number for imessage and facetime.

I tried turning the sim off/on, airplane mode off/on, imessage off/on, facetime off/on, restarting iphone, nothing seems to help.

How can I get my number to show in the cellular plans?

For your situation, you need to contact your carrier for help.

Aug 21, 2025 3:15 PM in response to Mauricedl

Mauricedl wrote:

Thank you. I contacted them today. They told me it was not an issue on their side.

That's baloney. Apple doesn't deliver cellular service. Your carrier does. This is a classic example of what carriers do best and that is try to get you off the phone as quickly as possible. Elevate this higher with your carrier. Make them earn what you pay them every month for.

Aug 21, 2025 10:55 PM in response to Mauricedl

If your iPhone is not displaying your phone number, there are a few steps you can try to resolve the issue. First, remove your SIM card and re-insert it properly, as sometimes a loose or improper fit can prevent your number from showing. If that doesn’t help, you can also try resetting your APN (Access Point Name) settings manually. The APN controls how your iPhone connects to your carrier’s network, and incorrect or corrupted settings may cause issues with your number display.


Few carriers (Cellular Service providers) do not provide Carrier Settings in full, but they offer APN settings, for example

  • Google FI, which has APN to be entered manually as h2g2
  • MTN Ghana which provides the APN pin to be updated manually as the internet
  • BSNL in India, which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...




Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.

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In cellular plans, sims, my number is empty / not showing

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