I recently bought a iPhone 16 pro from the Apple Store and discovered that the is no options for the SOS via satellite, my old iPhone 14 Pro has the option but my 16 pro doesn’t? I’m updated to iOS 18.6.2 and I live in the US.
[Edited by Moderator]
iPhone 16 Pro, iOS 18
Since you're in the US, I'd either visit your closest Apple Store Genius Bar or call Apple at: 800-MY-APPLE for assistance with this.
If you open Settings > Emergency SOS and scan to the bottom of that page, do you see EMERGENCY SOS VIA SATELLITE there?
JovannyI wrote:
Yes, I purchased my phone online through the Apple Store in the US. My App Stores region is set to United States as well as my phones region, I just don’t know why it's not working how it should.
I wish there was more I could offer, but I don't see any reason why the Demo wouldn't be available on your phone.
If it was my iPhone, I'd take it to my local Apple Store Genius Bar and let Apple test the phone in person.
Unfortunately after talking with support the issue was not able to be resolved, they tried doing their best but everything they tried just didn’t end up working. The satellite is not really a big worry of mine, I was just confused as to why my older iPhone has it and not this one.
No there is not even an option there, I’m really curious as to why some people are having this problem too.
[Edited by Moderator]
Thank you, I’ll try that and hopefully it will work.
I have no clue either. Did you buy your phone in the US? Are you signed into the App Store in the US as your region?
Yes, I purchased my phone online through the Apple Store in the US. My App Stores region is set to United States as well as my phones region, I just don’t know why it's not working how it should.
Satellite demo not showing up on iPhone 16 pro?
