How do I recover my Apple ID without a phone number?

My son has had an appleID for years, so long that we no longer know the phone number that was initially associated with his account. We *think* this mystery phone number was actually associated with his ipad - this would have been circa 2019-2022. Would this have been possible? Any idea how we could find a record of it? (We know the last two digits of the chain and none are associated with any number any of us know...)


Apple says without remembering the full number (area code too) we will lose the entire contents of his icloud account. Needless to say this is devastating. Anyone have any ideas?


Thanks!!


[Re-Titled by Moderator]

Original Title: Lost phone number for 2-factor ID

Posted on Aug 24, 2025 5:50 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2025 7:29 AM

A phone number is only one of several options to receive a verification code if you use two factor authentication. If you have another device signed into your account it can receive a verification code and then you can sign in securely and edit that old telephone number.


Based on: Get a verification code and sign in with two-factor authentication - Apple Support :


A code is sent first to your trusted devices automatically. If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Select “Didn’t Get a Code?” or “Can’t get to your devices?” on the verification code screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple Account password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.



3 replies
Question marked as Top-ranking reply

Aug 26, 2025 7:29 AM in response to LizzyG893

A phone number is only one of several options to receive a verification code if you use two factor authentication. If you have another device signed into your account it can receive a verification code and then you can sign in securely and edit that old telephone number.


Based on: Get a verification code and sign in with two-factor authentication - Apple Support :


A code is sent first to your trusted devices automatically. If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Select “Didn’t Get a Code?” or “Can’t get to your devices?” on the verification code screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple Account password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.



Aug 24, 2025 5:57 PM in response to LizzyG893

With no two-factor authentication (or a phished verification code) and a compromised password, an account compromise is possible. Those accounts don’t come back.


This is what is available for recovering access:


How to use account recovery when you can’t reset your Apple Account password - Apple Support


iPad doesn’t have a phone number. Not one that is useful for calls or for text messages. Or for two-factor authentication.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I recover my Apple ID without a phone number?

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