AppleCare+ replace mac pro adaptor free of costs

The situation you’re describing doesn’t sound right at all. Under AppleCare+, your MacBook Pro’s power adapter is covered for defects, at no extra cost, if the adapter is faulty due to a manufacturing issue..However, AppleCare+ doesn’t cover loss, theft, or accidental damage to accessories — in that case, they usually charge for a replacement. The fact that they quoted you more than the actual retail price of the adapter is unusual and suggests a billing or process error on their end.

Here’s what I suggest that you try:

• Visit Apple’s coverage page and confirm that your MacBook Pro is still under AppleCare+ and that the end date hasn’t passed.
• Take photos or videos of your adapter showing it not working, and if there’s visible wear, highlight it.
• When you call Apple Support again, ask for a *senior advisor*. Explain clearly that you have AppleCare+, the adapter is failing, and you are being quoted more than the retail price. Mention that this is your second attempt with no service provided.
• If possible, go in person. They often process warranty claims more smoothly than call-based support.

Can you visit an Apple Store or Authorised Apple Service Provider next to your place and let them check the adapter?

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