Unable to mount external drive on MacBook Pro

I CANNOT MOUNT AN EXTERNAL DRIVE ON MY MACBOOK PRO


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.7

Posted on Aug 26, 2025 6:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2025 8:24 AM

such a drive needs adequate Power and a good cable connection to your Mac to be shown in Disk Utility.


In Disk Utility use the tiny View menu and choose "show all devices".


Select the topmost (not indented) item of all that refer to that Physical device.


A drive that will not reveal its make&model, and a reasonable non-zero size/capacity, can not be used on this Mac in its current condition.


2 replies
Question marked as Top-ranking reply

Aug 26, 2025 8:24 AM in response to ChrisLaMc

such a drive needs adequate Power and a good cable connection to your Mac to be shown in Disk Utility.


In Disk Utility use the tiny View menu and choose "show all devices".


Select the topmost (not indented) item of all that refer to that Physical device.


A drive that will not reveal its make&model, and a reasonable non-zero size/capacity, can not be used on this Mac in its current condition.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to mount external drive on MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.