Locked Apple Account and unable to sign out from iPhone

I have my apple account all details but i forgot my password so i try many times and my account get locket and not used and i want to sign out from my iPhone that opened "find my" option but i can not to do that work and i lost my purchase receipt to send activation lock request because reject my request.



[Re-Titled by Moderator]

Original Title: Locked Apple Account

iPhone 13 Pro Max

Posted on Aug 28, 2025 11:56 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2025 1:06 PM

This Apple article has instructions for what to do if you have forgotten your Apple account password, or the system does not recognize the one you remember —> If you forgot your Apple Account password - Apple Support


or go directly to this link —> http://iforgot.apple.com/


If you don't receive your verification or reset email, read this Apple Support article: If you didn’t receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account." Also check your junk mail.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. This is a multi-step process. More detail in —> Activation Lockout Issues - Apple Community and My Apple ID is locked, how do I fix it? - Apple Community


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple Support - Apple Support


If you are signed into this forum using the same Apple Account then your browser may be configured to automatically enter your password. You should be able to view stored passwords in your browser's preferences/settings.


Without that receipt you have no option but to get access to the account again if you wish to remove the account from your device.

2 replies
Question marked as Top-ranking reply

Aug 28, 2025 1:06 PM in response to aliziyaeii

This Apple article has instructions for what to do if you have forgotten your Apple account password, or the system does not recognize the one you remember —> If you forgot your Apple Account password - Apple Support


or go directly to this link —> http://iforgot.apple.com/


If you don't receive your verification or reset email, read this Apple Support article: If you didn’t receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account." Also check your junk mail.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. This is a multi-step process. More detail in —> Activation Lockout Issues - Apple Community and My Apple ID is locked, how do I fix it? - Apple Community


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple Support - Apple Support


If you are signed into this forum using the same Apple Account then your browser may be configured to automatically enter your password. You should be able to view stored passwords in your browser's preferences/settings.


Without that receipt you have no option but to get access to the account again if you wish to remove the account from your device.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Locked Apple Account and unable to sign out from iPhone

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