i want to change my country from united states to Ghana but i still have $0.31 in my apple store which cannot purchase anything i need your support to clear it for m I want you to clear my store credit for me
[Edited by Moderator]
iPhone 12, iOS 18
Nobody here can do it for you. You must do it yourself. We are just other users like you, not Apple. We can do nothing with your account. Repeatedly asking us to help you will not achieve anything. You need to follow the instructions everybody is posting (some with more options than others).
1) If you are trying to empty your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.
2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this link Apple provides to take you directly to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.
If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.
Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple Support - Apple Support
When asking about this because you are changing regions, take a look at this article:
Change your Apple Account country or region - Apple Support
Note that in that article Apple advises, “* If you don’t want to enter a payment method, wait until you're physically in your new country or region, then create a new Apple Account.” Avoid this if at all possible! Doing this will cause a LOT of complications with your current content and could potentially also result in problems with using your hardware.
Nobody here can do it for you. You must do it yourself. We are just other users like you, not Apple. We can do nothing with your account. Repeatedly asking us to help you will not achieve anything. You need to follow the instructions everybody is posting (some with more options than others).
1) If you are trying to empty your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.
2) Alternatively, you could ask Apple Support to remove and keep the balance. Use this link Apple provides to take you directly to the managing and editing an Apple Account people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.
If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple Account balance”. On the next page select a chat or telephone call option.
Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple Support - Apple Support
When asking about this because you are changing regions, take a look at this article:
Change your Apple Account country or region - Apple Support
Note that in that article Apple advises, “* If you don’t want to enter a payment method, wait until you're physically in your new country or region, then create a new Apple Account.” Avoid this if at all possible! Doing this will cause a LOT of complications with your current content and could potentially also result in problems with using your hardware.
Click ▶︎ Here to request the balance on your account be reset to zero.
* United States: 1-800-APLCARE.
* Contact Support.
If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.
Good luck! 👋🏼😉
Nobody on these boards can. Buy something more expensive than your balance and use a different payment method from the current region for the extra amount; if you can't, click here and ask the iTunes Store staff to zero it.
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Clearing $0.31 store credit to change country in App Store
