Magic mouse stopped working on Catalina 10.15.7

Magic mouse was working on Mid 2012 MacBookPro, Catalina 10.15.7. It has been stopped working. Bluetooth connection window is showing mouse is detected and connected, but Right/Left or scroll is not working.

Earlier Mac models

Posted on Aug 29, 2025 4:20 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2025 11:58 AM

See if any of the following can help:


Delete Bluetooth preference files – Go to `~/Library/Preferences/` and move these files to the desktop (don’t delete yet):

  • com.apple.Bluetooth.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist`

Then restart your Mac and re-pair the Magic Mouse.


Reset the Bluetooth module – On Catalina, hold Shift + Option, click the Bluetooth icon in the menu bar, and choose Debug > Reset the Bluetooth Module. Restart after that. (Sorry, I no longer have any of my Macs running macOS Catalina, but this is from my notes.)


Open System Preferences > Mouse. If it’s blank or not showing options, the driver isn’t loading. Removing the plist files usually fixes this.


Since it’s an older 2012 MacBook Pro, try resetting both the NVRAM & SMC.


If none of that helps, reinstalling the Magic Mouse drivers via the macOS combo update for Catalina 10.15.7 is the next move—it refreshes system components without wiping your data.

1 reply
Question marked as Top-ranking reply

Aug 31, 2025 11:58 AM in response to sanjibk

See if any of the following can help:


Delete Bluetooth preference files – Go to `~/Library/Preferences/` and move these files to the desktop (don’t delete yet):

  • com.apple.Bluetooth.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist`

Then restart your Mac and re-pair the Magic Mouse.


Reset the Bluetooth module – On Catalina, hold Shift + Option, click the Bluetooth icon in the menu bar, and choose Debug > Reset the Bluetooth Module. Restart after that. (Sorry, I no longer have any of my Macs running macOS Catalina, but this is from my notes.)


Open System Preferences > Mouse. If it’s blank or not showing options, the driver isn’t loading. Removing the plist files usually fixes this.


Since it’s an older 2012 MacBook Pro, try resetting both the NVRAM & SMC.


If none of that helps, reinstalling the Magic Mouse drivers via the macOS combo update for Catalina 10.15.7 is the next move—it refreshes system components without wiping your data.

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Magic mouse stopped working on Catalina 10.15.7

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