The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

AdnanMushtaq Author

Level 1

5 points

Error "My purchase could not be completed" on App Store

Please check my issue

[Re-Titled by Moderator]

Original Title: My purchase could not be completed

iPhone 11, iOS 26

Posted on Aug 30, 2025 1:02 PM

Top-ranking reply

Niel

Community+ 2026

Level 10

756,447 points

Posted on Aug 30, 2025 1:25 PM

The people on these boards are mostly other customers and can't. Click here and ask Apple Support for assistance; if you can't reach them or are in a hurry, try putting in a different payment method.

(261180)

View in context

Error "My purchase could not be completed" on App Store

Similar questions