GPS isn’t working on iPhone 13 iOS 18.6.2

Ever since I updated my device to iOS 18 I’ve been having several problems the most frustrating one being the GPS. The GPS and my location doesn’t work on any app. I’ve tried restarting the phone, resetting all the settings, deleting the apps and redownloading and restoring the phone with no luck. I’ve also tried checking my location settings. Maps (Waze, Apple and Google Maps) are still inaccurate and not working. They either show that GPS is not working or on other apps the arrow is pointing the other way or it’s off to the side not moving when I’m driving


[Edited by Moderator]

iPhone 13, iOS 18

Posted on Sep 2, 2025 12:52 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2025 12:19 PM

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

4 replies
Question marked as Top-ranking reply

Oct 30, 2025 12:19 PM in response to MohammadHY

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

Sep 3, 2025 12:41 AM in response to Joper57

Joper ~ Your iPhone 13 could be 4 years old and the long process of applying an iOS update to an iPhone with a weak, aging battery can be the proverbial "straw that broke the camel's back." And a failing battery can cause connectivity issues (including GPS.) So...


Does your iPhone 13 still have its original battery?


And what's the Maximum Capacity % here?...


Settings > Battery > Battery Health & Charging


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GPS isn’t working on iPhone 13 iOS 18.6.2

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