How to get a refund for an auto-renewed app that isn’t showing in subscriptions?

I have an app that paid on its own, and was not intended for renewal. But I can't refund it, because it won't show up on my subscription setting and applesupport.

[Edited by Moderator]

Original Title: Subscription App not showing up, I want to refund

iPhone XS Max, iOS 18

Posted on Sep 2, 2025 9:32 PM

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1 reply

Niel

Community+ 2026

Level 10

743,369 points

Sep 2, 2025 9:36 PM in response to watcherr

Direct charge refund requests need to be sent to the company which actually placed them, not Apple. Contact the application's publisher.

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How to get a refund for an auto-renewed app that isn’t showing in subscriptions?

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