Opening the OneDrive app on a macOS device for the first time

BuckyIsYucky wrote:

The issue has been resolved. I finally found a post that mentioned a setting that we found in our Microsoft tenant that limited OneDrive syncing to domain joined devices. Since these macOS devices aren't domain joined, but are configured with Microsoft Intune, they were getting blocked. Once that tenant setting was disabled, then OneDrive was able to be set up on the mac.

Good computing BuckyIsYucky. Appreciate the update.

BuckyIsYucky wrote:

We are using Intune to manage our small number of macOS devices and I'm running into an odd situation. I use the built-in Intune app for Mac to deliver the "Microsoft 365 Apps for macOS" onto the device. It works great to install Word, PowerPoint, Excel, Teams and OneDrive. All of the apps work great, except for the OneDrive app. When we go to install the app, it pops up a message that indicates it can't sync our corporate folder:

"We can't sync your "OneDrive - <Company Name>" folder. Sorry, we can't add your "OneDrive - <Company Name>" folder right now. Please try again.

I was wondering if anyone else has run into this at all. I have tried again, numerous times to the same result. I'm assuming there is some configuration that I have done incorrectly that is causing this, but since we are new to managing macOS devices, I don't know where to find any log files to see if I can get some more information or a clue as to where to go. I have verified that OneDrive has full disk access and can run in the background based on some other posts I found.

Any other thoughts or questions would be greatly appreciated.

Have you searched the developers website: Support/Help/FAQ/Known issues/compatibility/updates…

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