iPhone is stuck in the software update process

My phone is stuck in the updating process and it keeps updating on it’s own it just showing software update complete when I tap on the continue button it will take me to account info I have put my account info but it won’t work am just so confused I went to an apple repairing to but it has still repeat the same thing



[Edited by Moderator]

Original Title: Stuck in the updating process

iPhone 7

Posted on Sep 7, 2025 3:39 PM

Reply
4 replies

Sep 7, 2025 5:25 PM in response to nizzy192

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone is stuck in the software update process

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.