Face ID stopped working on iPhone 11

Face fail is why and ever not to update because some iPhone isn’t match new version



[Re-Titled by Moderator]

Original Title: iphone 11 face fail why

iPhone 11, iOS 18

Posted on Sep 8, 2025 1:33 AM

Reply
1 reply

Sep 9, 2025 12:15 PM in response to khaing210

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


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Face ID stopped working on iPhone 11

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