Recovering Apple Account without trusted phone number or email

I set up an Apple account for my son with a trusted phone number. I no longer have the trusted phone number so I can't log into the account. When I tried Account Recovery I needed to verity my identity via the email linked to the account. I no longer have the email or trusted phone number so how can I recover the account?



[Re-Titled by Moderator]

Original Title: Cannot access Apple Account

Posted on Sep 9, 2025 11:30 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2025 11:59 AM

Contact Apple about this, though I think you are rapidly running out of ways to prove you are the true account owner.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of each region. Not every country has telephone support.


1 reply
Question marked as Top-ranking reply

Sep 9, 2025 11:59 AM in response to SammySelfe

Contact Apple about this, though I think you are rapidly running out of ways to prove you are the true account owner.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of each region. Not every country has telephone support.


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Recovering Apple Account without trusted phone number or email

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