OneDrive crashes on my Mac Studio and Air

Hi all,


Today OneDrive decided to crash pretty much every time I opened it. I thought it was just ok my Mac Studio, but I have the same problem on my MacBook Air. As my studio is where I create most of my content, now none of my other devices are up to date. OneDrive does work however on my old PC and my 3 IOS devices. The only thing that I have changed is to increase my storage to 2TB from 1600GB.


As far as I can see OneDrive has not been updated for a few days and I am pretty sure it was synchronising yesterday otherwise I would have seen the error messages (which just apologies and tells me to re-load OneDrive). I have saved the very long full error message to a file on my desktop).


I am bang up to date on all IOS updates.


I chatted with apple and they set up a test account to see if I got the same result, which I did. Next step suggested by Apple is me to contact Microsoft.


I just wondered if any fellow Mac/OneDrive users are experiencing the same problem, or is it just me? Obviously if anyone has a fix please let me know, I use OneDrive for pretty much everything, so not being able to synchronise is a biggy for me.


Many thanks


Gary




Mac Studio, macOS 15.6

Posted on Sep 11, 2025 1:57 PM

Reply
2 replies

Sep 11, 2025 2:38 PM in response to grjlynch

OneDrive is a Microsoft app.


Yes, OneDrive has had issues. As have many apps.


Contact Microsoft Support.


If you are unable or unwilling to contact Microsoft — the folks responsible for creating, selling, and supporting this app — then consider replacing this hosted-storage app with another hosted-storage app. Preferably with another hosted-storage app that works that is, or that you’re at least willing to contact support if it does not work.


Or if Microsoft tools are necessary, switch to Windows, and Azure, where the entire tech stack is Microsoft.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

OneDrive crashes on my Mac Studio and Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.