Email addressed to Suddenlink
When I try to send email to suddenlink email addresses they bounce?? (only to suddenlink addresses) It has been that way for a couple of months. The suddenlink addresses are good - my husband can send to them from his laptop. So I've deduced that the problem is with my laptop or my mail program? Help! Any suggestions?
If it's any help here is the bounce reply:
This is a system-generated message to inform you that your email could not
be delivered to one or more recipients. Details of the email and the error are as follows:
<wcsp@suddenlink.net>: lost connection with
mx.altice.prod.cloud.openwave.ai[66.179.105.18] while performing the HELO
handshake
Reporting-MTA: dns; outbound.ms.icloud.com
X-Postfix-Queue-ID: 4A2EF1800EDF
X-Postfix-Sender: rfc822; s*****ey@icloud.com
Arrival-Date: Thu, 11 Sep 2025 17:12:18 +0000 (UTC)
Final-Recipient: rfc822; ****@**************
Original-Recipient: rfc822;wcsp@suddenlink.net
Action: failed
Status: 4.4.2
Diagnostic-Code: X-Postfix; lost connection with
mx.altice.prod.cloud.openwave.ai[66.179.105.18] while performing the HELO
handshake
Return-Path: <s*****ey@icloud.com>
Received: from outbound.ms.icloud.com (unknown [127.0.0.2])
by p00-icloudmta-asmtp-us-west-3a-60-percent-5 (Postfix) with ESMTPS id 4A2EF1800EDF
for <wcsp@suddenlink.net>; Thu, 11 Sep 2025 17:12:18 +0000 (UTC)
Dkim-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=icloud.com; s=1a1hai; bh=1kFlsF+0zGlm8BhhQUTNB00XgKGhHgg3DfGiwHibGwA=; h=From:Content-Type:Mime-Version:Subject:Message-Id:Date:To:x-icloud-hme; b=JOgF2yt83bJeCjFM8PRaxlgpTXwYSLatEIf+f0ukroacVWuD0wlCauKXRMpP4d+saVZTVXJNLBIr5PEUSIOlBd1dTDaaEMZQvz0IWT71a6MgLvyY4WfzaH0oxAYJX6qGCBz7W7QCEdpYwhCwi5/71LrKcDuIN/y2+9csrNmMDOpWhU+6E+3JXxj2wKvMACZ2O4EScP5KT7VMcghV3c6JGOPgU9JksspkpIzxLGkHUSlKo2AfKX/nizCfRnt8RBLbi0KTlHlZtgwzuRqmF/aOPMr0XQn95OMYg44ziMG/rFOVaN1WtJQKvHAUPQ485rPQww6uksdUrbxDMpgUeDhmJw==
mail-dsid: 203630328
mail-created-date: 1290275984000
X-Auth-Type: ATOKEN2
X-Mail-Address-Is-Alias: yes
Received: from smtpclient.apple (ms-asmtp-me-k8s.p00.prod.me.com [17.57.154.37])
by p00-icloudmta-asmtp-us-west-3a-60-percent-5 (Postfix) with ESMTPSA id 3C3861800408
for <wcsp@suddenlink.net>; Thu, 11 Sep 2025 17:12:17 +0000 (UTC)
From: Sandra C*** <s*****ey@icloud.com>
Content-Type: multipart/alternative;
boundary="Apple-Mail=_314B8BDB-6963-4DFD-B4CA-AA925376AEBC"
Mime-Version: 1.0 (Mac OS X Mail 16.0 \(3826.700.81\))
Subject: testing
Message-Id: <D4************ - F**************>
Date: Thu, 11 Sep 2025 12:12:14 -0500
To: Carolyn & Scott <wcsp@suddenlink.net>
X-Mailer: Apple Mail (2.3826.700.81)
X-Proofpoint-ORIG-GUID: Ldjwxm47P6NPl_gTP1VNaXJej0YSvdXX
X-Proofpoint-Spam-Details-Enc: AW1haW4tMjUwOTExMDE1MyBTYWx0ZWRfXy0rZj+bUz3ej
QFLH9gODOXg+WjvWYh+3jUxdny1A27QE8ITxq88ME3vuWudYhxLkhk6BWsrB5vqZM3RVUKQUj/u
xRhIA74RxPmyiaTwbevC0EY+ExvFNzpHZpC0LXEYuo32INNDS32igJcjlprwbcgWhWJAz1UNPDk
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t/ZkyGfhdBt/JH4u4xwgmgtj3ym0Ud7Loy+p13JIV91/Z6Kq7sxw9p7rlXXDVsg4DeG/oX8rE=
X-Proofpoint-GUID: Ldjwxm47P6NPl_gTP1VNaXJej0YSvdXX
X-Proofpoint-Virus-Version: vendor=baseguard
engine=ICAP:2.0.293,Aquarius:18.0.1117,Hydra:6.1.9,FMLib:17.12.80.40
definitions=2025-09-11_02,2025-09-11_02,2025-03-28_01
X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 clxscore=1015
bulkscore=0 spamscore=0 mlxscore=0 suspectscore=0 phishscore=0 adultscore=0
mlxlogscore=999 malwarescore=0 classifier=spam adjust=0 reason=mlx
scancount=1 engine=8.22.0-2506270000 definitions=main-2509110153
X-JNJ: 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
[Edited by Moderator]
MacBook Pro 16″