Money deducted after cancelling subscription

I took an app trial, which was cancelled on the app. But apple still deducted the amount from my bank.


the subscription is not updated on that app! Neither does the purchase history on apple shows that payment history!

iPhone 14 Pro, iOS 18

Posted on Sep 12, 2025 10:29 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2025 11:42 AM

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead. You need to work directly with the vendor, not Apple.


Notes:

• "If you signed up [which involves very intentional steps by you or a user of your device] for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.

• If you had a free trial previously, you do not get a second one and a subscription will start immediately.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


2 replies
Question marked as Top-ranking reply

Sep 12, 2025 11:42 AM in response to jeet523

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead. You need to work directly with the vendor, not Apple.


Notes:

• "If you signed up [which involves very intentional steps by you or a user of your device] for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.

• If you had a free trial previously, you do not get a second one and a subscription will start immediately.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


Sep 12, 2025 12:00 PM in response to jeet523

Everything you described is that you are NOT being billed by Apple. You took the app trial and have the subscription with the developer of the app, where that bypasses Apple's ability to manage the subscription. You can confirm this with the exact description of the charge you see and also post the name of the app to see if they offer website subscriptions. That is also why it does not show in your Purchase History, because the only thing you would see there are purchases managed by Apple.


You would not cancel a subscription managed by Apple in an app, those are cancelled in your Account Settings where all your subscriptions are available and you have the option to cancel them.

View or cancel app subscriptions on iPhone - Apple Support


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Money deducted after cancelling subscription

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