I was wanting to know if this could be easily repaired or not. I have a 2020 MacBook Pro with the touch bar. I am wanting to resell my MacBook because I no longer need it but I know the value would go down due to the crack. No pieces have fallen out and the MacBook works perfectly fine. No issues, just the crack.
[Edited by Moderator]
Original Title: Cracked macbook pro screen
MacBook Pro 13″
Technically the cracked Bezel can be replaced by a skilled technician....the Bezel is inexpensive, but the labor to do so may be expensive due to the extreme risk the tech takes performing a Bezel-only replacement since there are many very thin fragile display cables located directly beneath the Bezel. I've replaced the Bezel many times on my organization's Macs.
The tech also has to be concerned about whether that damage to the Bezel may have already damaged one of those very fragile cables. I felt certain that the Display was fine except for the Bezel, but after the repair the Display had lines on it. I was never sure if I caused those lines or if the damage was already done and went unnoticed until those cables were touched during the repair. It is possible a cable was weakened & is fine at the moment, but as soon as that cable is manipulated during the Bezel replacement...it may push that damaged cable over the edge.
For what it is worth, I'm the only tech in my area that actually performs such a repair even though I tried to teach my co-workers. Maybe it is because I've also repaired iPhones & iPads made a Bezel replacement easier for me to perform (it is still nerve wracking).
Do you risk a working laptop or try to have a risky repair performed which could result in a broken Display making the laptop unusable unless connected to an external display (with a 2018+ model, some things related to firmware booting or prompts after an OS update/upgrade which may only be shown on the internal display even when using Mirroring mode or ClamShell Mode).
Technically the cracked Bezel can be replaced by a skilled technician....the Bezel is inexpensive, but the labor to do so may be expensive due to the extreme risk the tech takes performing a Bezel-only replacement since there are many very thin fragile display cables located directly beneath the Bezel. I've replaced the Bezel many times on my organization's Macs.
The tech also has to be concerned about whether that damage to the Bezel may have already damaged one of those very fragile cables. I felt certain that the Display was fine except for the Bezel, but after the repair the Display had lines on it. I was never sure if I caused those lines or if the damage was already done and went unnoticed until those cables were touched during the repair. It is possible a cable was weakened & is fine at the moment, but as soon as that cable is manipulated during the Bezel replacement...it may push that damaged cable over the edge.
For what it is worth, I'm the only tech in my area that actually performs such a repair even though I tried to teach my co-workers. Maybe it is because I've also repaired iPhones & iPads made a Bezel replacement easier for me to perform (it is still nerve wracking).
Do you risk a working laptop or try to have a risky repair performed which could result in a broken Display making the laptop unusable unless connected to an external display (with a 2018+ model, some things related to firmware booting or prompts after an OS update/upgrade which may only be shown on the internal display even when using Mirroring mode or ClamShell Mode).
jaheka14 wrote:
I was wanting to know if this could be easily repaired or not. I have a 2020 MacBook Pro with the touch bar. I am wanting to resell my MacBook because I no longer need it but I know the value would go down due to the crack. No pieces have fallen out and the MacBook works perfectly fine. No issues, just the crack.
https://discussions.apple.com/content/attachment/934b1b61-9313-489e-bc71-2f9d3de7fc1f
[Edited by Moderator]
I suspect no one is going to buy a computer with a cracked screen.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
Plug your information in here to get some sense of the value as is—
Apple Reuse and Recycling Program
neuroanatomist wrote:
Apple can replace the front glass.
Mac Repair and Service - Apple Support
Actually Apple will only replace the whole Display Assembly for $500+US.
neuroanatomist wrote:
Thanks for the info. I was referencing Apple’s description ‘front only’ on their estimate tool:
https://discussions.apple.com/content/attachment/dbd47806-b612-4b80-8048-f3dcffcb5a63
Ah, either that part of the site is outdated from when Apple did actually repair individual items in the Display Assembly, or they are using the same options as would be available for an iPhone which has glass front & back.
Thanks for the info. I was referencing Apple’s description ‘front only’ on their estimate tool:
Can a cracked screen on a MacBook Pro with Touch Bar be repaired before resale?
