Unauthorized Apple Media Services charge after trial end on Apple Account

My Paytm account On 17 th sep at 9:35 am. My account debited of Rs 3999. For Apple media services UPI I’d apple services.bdsi@hdfcbank Denote account 3eb*******f0a@ptsbi. And. 101*****71 This is for Timplex app which I ordered on 14 th sep trial basis for which I paid Rs 5. And on 16 th sept I cancelled the purchase I have record of this in my phone. Lastly on 17 th morning. My account debited 3999 with the above details I provided. On the same app. And surprise is this. That I did not got the subscription also. Please help


[Edited by Moderator]

Original Title: money debited from my account

iPhone 11, iOS 18

Posted on Sep 17, 2025 2:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2025 8:24 PM

Re: money debited from my account : Timplex app


Seems a free trial needs to be cancelled at least 24 hours before it expires, if you do not want to be charged.

We are all Apple users, like yourself, in the community, so no-one here can access your accounts or details, (all of which need to be kept private, in accord with community guidelines).


If the cancellation has gone through: you can try requesting a refund. Apple may or may not approve it.

Request a refund for apps or content that you bought from Apple - Apple Support


Else if the apps vendor or developer has your money:


The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer: Contact a third-party vendor - Apple Support

or

How to contact an app developer - Apple Support

______________________________________________________

Re: "And surprise is this. That I did not got the subscription also"


Seems you cancelled it, just after it was paid for ? : You would need to check with the vendor or developer.

and decide whether you want a refund OR the app.

1 reply
Question marked as Top-ranking reply

Sep 17, 2025 8:24 PM in response to parikshit99

Re: money debited from my account : Timplex app


Seems a free trial needs to be cancelled at least 24 hours before it expires, if you do not want to be charged.

We are all Apple users, like yourself, in the community, so no-one here can access your accounts or details, (all of which need to be kept private, in accord with community guidelines).


If the cancellation has gone through: you can try requesting a refund. Apple may or may not approve it.

Request a refund for apps or content that you bought from Apple - Apple Support


Else if the apps vendor or developer has your money:


The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer: Contact a third-party vendor - Apple Support

or

How to contact an app developer - Apple Support

______________________________________________________

Re: "And surprise is this. That I did not got the subscription also"


Seems you cancelled it, just after it was paid for ? : You would need to check with the vendor or developer.

and decide whether you want a refund OR the app.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unauthorized Apple Media Services charge after trial end on Apple Account

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