Anybody had the same problem as mine? Was it resolved? What did you do? Will this be going to resolved? Cause i do not want to just throw away my apple account balance. It’s frustrating and i have been crying.
[Edited by Moderator]
iPhone 13 Pro Max
I suggest you contact Apple about this. I have seen multiple people posting the past few days about problems using account balance in the education store.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of each region. Not every country has telephone support, and phone numbers may only work when calling from the same country.
I couldn’t use any paymet method. I couldn’t even add any card on my apple wallet.
