Returning an unopened, engraved iPad 11

I ordered an engraved ipad 11 for my wife as a gift, but found out she already purchased one! It's new in the box, unopened. Am I still able to return it, even though it's engraved?


[Re-Titled by Moderator]

Original Title: Returning engraved item

iPad Air, iPadOS 17

Posted on Sep 19, 2025 11:22 AM

Reply
5 replies

Sep 19, 2025 11:56 AM in response to stevefromhighland park

stevefromhighland park wrote:

I ordered an engraved ipad 11 for my wife as a gift, but found out she already purchased one! It's new in the box, unopened. Am I still able to return it, even though it's engraved?

Given that Apple stopped selling the iPhone 11 in September of 2022, I suspect you're well beyond the 14-day return window.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Returning an unopened, engraved iPad 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.